Online Lessons
BUSINESS ETIQUETTE
10 video lessons
Study guides
Easy-to-follow format
Upon completion of this course, you will be perceived as a serious professional and leader. Your confidence in business situations will multiply. You will know exactly how to conduct yourself in any professional scenario—from conflict resolution to formal receptions—enabling you to strengthen your reputation and advance toward your goals with ease and grace.
Where can you apply this knowledge?
In Business
When meeting with clients and partners, at exhibitions and conferences, during deal signings.
In Networking
When making new connections, introducing yourself and your projects, maintaining professional relationships.
In Personal Branding
When creating content, giving public speeches, communicating on social media.
At Work
When interacting with management, colleagues, and subordinates; during meetings, negotiations, and corporate events.
CURRICULUM
  • LESSON PLAN

    Lesson 1: Businesswoman vs. Business Lady
    Discover the key differences between merely a successful woman and a true business lady: in approach to business, communication style, and reputation-building strategy.

    Lesson 2: The Kinetic Image of a Business Lady
    Learn to use body language—posture, gestures, gait—to nonverbally convey confidence, competence, and reliability. Your movements will reinforce your words, not contradict them.

    Lesson 3: Online Calls
    Master the rules for successful video conferencing: from choosing your background and lighting to microphone etiquette and contribution culture. You will appear professional even through a screen.

    Lesson 4: Business Correspondence
    Learn all the nuances of email etiquette: from letter structure and subject lines to appropriate salutations and signatures. Your emails will always be read and answered.

    Lesson 5: Conveying Authority Through Style, Color, and Dress Code
    Understand how to use clothing, color palettes, and accessories to shape perception, enhance your personal brand, and demonstrate status without saying a word.

    Lesson 6: The Business Lady's Self-Presentation
    Learn to present yourself and your projects concisely, vividly, and confidently in any situation—from an elevator pitch to a formal meeting. You will make an expert impression from the first second.

    Lesson 7: Conflict Situations, Negotiations, and Business Communication
    Master techniques for constructive conflict resolution, handling difficult negotiations, and structuring communication to preserve relationships while achieving your goals.

    Lesson 8: Cross-Cultural Communication
    Grasp the rules of international business interaction, including details and nuances when working with different cultural codes. Understand what is acceptable and what to avoid in multinational meetings and negotiations.

    Lesson 9: Meeting Etiquette
    Learn everything about conduct during business meetings: from seating arrangements and device usage to participating in discussions. You will feel confident in any situation.

    Lesson 10: Meeting Protocol
    Study the official rules for organizing and conducting events, including greetings, introductions, seating protocols, and hierarchy. You will be prepared for events at any level.
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BUSINESS ETIQUETTE
  • FOR THOSE WHO WANT TO:

    • Correct mistakes in business etiquette that undermine their professional image
    • Excel in international environments (cross-cultural communication)
    • Prevent conflicts with colleagues and partners
    • Master dress code nuances for different situations
    • Overcome difficulties when presenting themselves and their ideas
    • Understand how to build a professional image
    • Launch their career and establish themselves as professionals from the very start
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Course Details
  • 10 Video Lessons
    A carefully structured program for seamless and effective immersion into dining etiquette.
  • 10 Study Guides
    Each lesson is accompanied by detailed study materials.
  • Practical Techniques
    Lessons are filled with actionable techniques for immediate real-world application.
What challenges will you overcome?
  • "I am not taken seriously in the business world."
    • You will learn how to project authority and competence through your style, manners, and speech.
  • "I feel lost during negotiations and conflicts."
    • You will gain concrete tools for navigating negotiations with a cool head and a clear plan.
  • "I don't know how to properly handle business correspondence and online communication."
    • You will eliminate awkwardness and always maintain a professional appearance in the digital space.
  • "I don't understand how to dress for work to look authoritative."

    • Your wardrobe will actively support your image and career goals.
"Business etiquette"
Video Lessons & Study Guides
€79.90
After payment, you will receive an email with access to our educational platform.
10 lessons + 10 study guides
ОПЛАТИТЬ
Tatiana Zrajkowska

  • Founder of the "Academy of Etiquette and Impression Management"
  • International Speaker and Educator
  • Author of Educational Programs on Etiquette and Impression Management
  • Member of the International ETIQUETTE COMMUNITY Association
  • English Manner London, Art&Image Institute of Reputational Technologies
  • International School of Etiquette and Art de Vivre (ISE)
  • Creator of the Signature Courses: "I Am a Diamond," "50 Shades of a Woman," "The Art of Self-Presentation"
  • Businesswoman with 20 Years of Experience
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